TouchPoint Performance Reporting

TouchPoint provides the most comprehensive loyalty performance reporting in the industry, analysing all facets of the loyalty programme in exacting detail. Below are example report pages from a standard TouchPoint loyalty report:

club_horizon_|_april_2011_page_01

club_horizon_|_april_2011_page_03

club_horizon_|_april_2011_page_08

club_horizon_|_april_2011_page_09

club_horizon_|_april_2011_page_10

club_horizon_|_april_2011_page_12

club_horizon_|_april_2011_page_18

club_horizon_|_april_2011_page_19

club_horizon_|_april_2011_page_20

TouchPoint performance reports allow our hotel partners to scrutinize the bottom line:

Membership Sales | Revenue | P&L
Restaurant Performance
Customized KPI Reporting
Transaction & Trend Analysis
Digital Communication (EDM) Reporting
Top Spenders | Bottom Spenders
Member Profiling and Spend History
Member Geographic Footprint
Certificate Redemption Reporting
Rewards Points Earn & Burn Overview

Performance reporting is fully customized to each hotel's specific needs, with all information presented in an exacting yet uncomplicated format for efficient bottom line analysis. TouchPoint reports are accessible to the hotel 24/7 online through a secure web based portal with tiered access controls, and monthly reports are delivered to each hotel in both hard and soft copy.